For residents of the capital, choosing the right hospital can make all the difference. Patient satisfaction — measured through feedback questionnaires and other indicators such as cleanliness — offers valuable insight into the quality of medical services. In Romania, organizations like the Romanian Health Observatory (Observatorul Român de Sănătate – ORS) have published reports ranking hospitals based on patient satisfaction levels.

Below is an analysis of several hospitals in Bucharest featured in these reports, how they rank according to patient feedback, and key observations about how to interpret the available data.

Hospitals in Bucharest with good reviews

We’ve selected a few relevant examples, although data limitations prevent creating a fully up-to-date ranking exclusively for Bucharest.

Matei Balș National Institute of Infectious Diseases
Identified as one of the most transparent hospitals regarding patient feedback: in 2019, 42.82% of discharged patients filled out satisfaction questionnaires.
This relatively high completion rate suggests that the hospital values patient opinions — a positive indicator.

“Alexandru Rusescu” National Institute for Mother and Child Health
Among the top hospitals in feedback collection, with a 33.03% questionnaire completion rate in 2019.
Although not necessarily rated “best” in terms of medical services, the figure reflects a fair level of engagement in patient feedback.

“Filantropia” Clinical Hospital of Obstetrics and Gynecology
Included in the top for transparency, with a 25.47% feedback completion rate in 2019.
In a city where demand for maternity and gynecology services is high, its presence in this ranking is notable.

Observations on data quality and limitations

• Most of the available data refers to 2019 or earlier, so it may not reflect the current situation (2025–2026).
• The “feedback form completion rate” is useful but not the same as “satisfaction level.” A hospital with more responses may simply be more transparent, not necessarily offering better care.
• Some hospitals in Bucharest also appear in ORS’s “shame list”, where patient satisfaction is almost nonexistent (<0.1%).
• Comparisons between hospitals should be made with caution — factors like specialization, patient volume, infrastructure, and staff vary greatly.

Top 10 hospitals – public and private

Below is a mixed list (public and private) compiled using official reports, transparency data, institutional pages, and aggregated patient reviews. It follows a simple structure: type, key specialties, what the data/reviews show, and sources.

⚠️ Note: This list is indicative — meant for practical comparison, not as a definitive scientific ranking.

1. Fundeni Clinical Institute – Public / Reference center
   • Specialties: oncology, liver and kidney transplants, complex surgery, hematology.
   • Reviews: one of Romania’s largest and most complex hospitals; consistently mentioned for high-level expertise.
   • Sources: Fundeni official page; Ministry of Health records.
2. Bucharest University Emergency Hospital (SUUB) – Public / Emergency care
   • Specialties: emergency medicine, surgery, intensive care.
   • Reviews: very high patient volume; excellent medical standards but variable waiting times and conditions by ward.
   • Sources: SUUB official website; Ministry of Health data.
3. Floreasca Emergency Clinical Hospital – Public / Critical specialties
   • Specialties: cardiovascular emergencies, burns, trauma, intensive care.
   • Reviews: handles highly complex cases; 2025 reports mention localized operational issues in some units.
   • Sources: official site; recent media investigations.
4. Matei Balș National Institute of Infectious Diseases – Public / Infectious diseases
   • Specialties: infectious diseases, epidemiology, public health management.
   • Reviews: good transparency indicators in patient feedback collection; repeatedly cited in ORS reports.
   • Sources: ORS reports, institutional releases.
5. “Prof. Dr. Alexandru Trestioreanu” Oncological Institute (IOB) – Public / Oncology
   • Specialties: cancer treatment, radiotherapy, chemotherapy.
   • Reviews: nationally recognized for oncology expertise; active in patient communication and feedback collection.
   • Sources: IOB official site; institutional communications.
6. Municipal and specialty hospitals (e.g., “Filantropia”, “Agrippa Ionescu”) – Public
   • Specialties: obstetrics, burns, surgery.
   • Reviews: municipal hospitals like Filantropia show strong patient engagement; feedback mechanisms well implemented.
   • Sources: ORS reports; press coverage.
7. “Sfântul Ioan” and “Elias” Clinical Hospitals – Public / University-affiliated
   • Specialties: cardiology, neurosurgery, general surgery.
   • Reviews: high academic and surgical activity; mixed reviews but strong technical expertise.
   • Sources: institutional pages; national reports.
8. Sanador Hospital Network – Private / Multidisciplinary
   • Specialties: surgery, maternity, imaging, premium inpatient care.
   • Reviews: among Romania’s best-rated private networks; praised for comfort and post-operative care.
   • Sources: Avicenna analysis, Sanador site, public review aggregators.
9. MedLife / Life Memorial Hospital – Private / Network-based care
   • Specialties: surgery, maternity, diagnostics, integrated services.
   • Reviews: frequently ranked in top private healthcare lists; appreciated for modern facilities.
   • Sources: MedLife pages, Bookimed, MyMedicPlus.
10. Ponderas Academic Hospital / Wellborn Băneasa – Private / Specialized centers
    • Specialties: bariatric surgery (Ponderas), maternal-fetal medicine (Wellborn).
    • Reviews: highly rated in international aggregators for patient satisfaction and outcomes.
    • Sources: Bookimed, WorldClinics, official hospital sites.

How to interpret this information if you’re a patient in Bucharest

• Check for recent feedback and transparency reports before choosing a hospital.
• Look beyond satisfaction percentages — completion rates also matter.
• Consider the hospital’s specialization: a top-rated maternity hospital may not be ideal for other treatments.
• Factor in logistics: location, accessibility, infrastructure, and waiting times all influence the patient experience.

While there is no fully updated, official ranking of Bucharest hospitals by patient reviews, available data indicates that institutions such as Matei Balș, Alexandru Rusescu, and Filantropia stand out for transparency and patient engagement. However, the right hospital choice ultimately depends on multiple factors — not just satisfaction statistics.