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Terms and conditions

GENERAL TERMS AND CONDITIONS

1. GENERAL PROVISIONS

1.1. These General Terms and Conditions ("GTC"/“Terms and Conditions”) are binding and apply, as appropriate:

(i) when Users and/or Partners access, visit, or use, in any form or by any means, the bucuresti.ro online platform/website, including, but not limited to, when they upload/post information (e.g. regarding merchants/products/services/prices/offers etc.), comments, photos, and so on;

(ii) when Users and/or Partners use and/or benefit from any services provided by UZINA DE NET INTERACTIVE S.R.L. (hereinafter collectively referred to as the “Services”), unless such services are governed in their entirety by legal and/or contractual provisions that fully derogate from these GTC. In all other cases, these Terms and Conditions set out the general rules applicable to the Services, which are supplemented by specific ones and may, where applicable, be amended by contractually agreed special clauses.

The Terms and Conditions, the Notice and Takedown Policy for Illegal Content, the Guide on the Recommendation and Promotion System, the Privacy Policy, and any other subsequent acts/documents issued by UZINA DE NET INTERACTIVE S.R.L.—as published on bucuresti.ro at the relevant time—constitute the agreement between UZINA DE NET INTERACTIVE S.R.L. (hereinafter the “Company”), as the provider of price comparison, promotion, and intermediation services and as the owner/administrator of the online platform bucuresti.ro, on the one hand, and the Users and/or Partners, on the other hand, and are binding on them and on bucuresti.ro.

The contractual relations between the Company and Partners are additionally governed by Promotion and Intermediation Contracts, whose provisions supplement these Terms and Conditions. The Parties may also agree on clauses that derogate from the GTC, in which case those special clauses shall prevail over the general ones in the GTC.

1.2. Definitions:

In the context of these GTC, capitalized terms shall have the following meanings:

  • “Company” – UZINA DE NET INTERACTIVE S.R.L., a Romanian limited liability company, with its registered office in Bucharest, Sector 1, Bulevardul Nicolae Bălcescu No. 17A, 2nd floor, Office 2C, phone: +40 723 152 632, website: bucuresti.ro, registered with the Trade Registry under No. J40/5829/2010, VAT ID: RO27031599, bank account: RO12INGB0000999914505008 at ING Bank N.V. Amsterdam – Bucharest Branch, legally represented by Nicoara Ilie Orlando.
  • “User” – a natural or legal person (through its authorized/legal representatives) who accesses or visits bucuresti.ro and/or requests and obtains a User account and/or uses in any form the content displayed/uploaded on the platform and/or uploads content on their own exclusive responsibility (e.g. info regarding merchants/products/services/prices/offers, comments, photos, videos, etc.);
  • “Partner” – a legally registered and authorized business (legal person or authorized individual) operating in accordance with applicable legal provisions, who, under a Promotion and Intermediation Contract, requests the owner/administrator of bucuresti.ro to display/upload commercial offers, advertisements, promotional/discount campaigns, or similar content using their own means or those of their subcontractors;
  • “Parties” – the Company and either the User or the Partner, as applicable; each individually referred to as a “Party”;
  • “Price” – the amount owed by the Partner to the Company in connection with the Services provided via bucuresti.ro; Users do not owe any fees or payments to the Company unless they are required to compensate for damages caused by violating these GTC or for illegal or harmful actions under applicable law;
  • “Account” – the electronic interface that allows Partners and Users to access Services not generally available to the public without registration;
  • “Platform”/“Online Platform” – the website bucuresti.ro;
  • “Content” – all information published/displayed/uploaded on the Platform, including all texts, graphics, photos, videos, logos, trademarks, domain names, and any other materials or intellectual property owned by the Company, Partners, Users, or third parties;
  • “Day” – working day, according to the law; the terms defined in the GTC will be calculated starting at 9:00 AM on the first working day following the start date and ending at 12:00 AM on the final working day.

Any terms not specifically defined herein shall have the meaning customarily assigned to them.

Singular terms also apply in the plural and vice versa.

2. ACCOUNT REGISTRATION

2.1. Depending on the Company’s commercial policies, Users and/or Partners may need to create an Account in order to access certain Services, or to upload/post information about merchants/products/services/prices/offers, comments, photos, videos, etc.

2.2. If an Account is registered, the User/Partner is responsible for maintaining the confidentiality of the username and password, for restricting access to their computer and mobile devices, and for all activities carried out under that Account (including, but not limited to, legal responsibility for uploaded/published Content, such as information about merchants/products/services/prices/offers, comments, photos, videos, etc.).

2.3. It is prohibited for Users and/or other Partners to use an Account and/or Services:

(i) in any way that causes or is likely to cause interruption, damage, or impairment of the online Platform and/or any Services provided by the Company;

(ii) in any way that causes or is likely to cause interruption, limitation, hindrance, or any negative impact—by any means and regardless of outcome—on the activity of Partners and/or third parties;

(iii) for fraudulent purposes or in violation of, or with the intention to violate, any applicable legal provisions;

(iv) to harm or attempt to harm in any way the life, safety, health, public image, or dignity of individuals;

(v) in any way that causes or is likely to cause material and/or moral damage to other Users/Partners and/or third parties, by any means and regardless of outcome.

2.4. The Company has the right to close or restrict access to an Account and/or any Services if the User/Partner violates applicable laws, these GTC, and/or the Promotion and Intermediation Contract, as the case may be.

The affected User/Partner will be notified in advance of such closure or restriction, except where this is not possible due to legal reasons or when prior notice could expose the Company to liability, harm the rights/interests of other Users or Partners, or hinder the delivery of Services.

2.5. To register an Account, the applicant must:

(i) expressly and explicitly request account registration using the form provided or by other means agreed upon in writing by the Parties;

(ii) provide all required information and documents, in the format and by the deadline specified by the Company;

(iii) have the account registration request approved and receive a confirmation email from the Company.

2.6. The Company may reject an account registration request due to the applicant’s fault, including but not limited to situations where the applicant fails to provide all required information and documents in the specified format and timeframe. The applicant will be informed in writing of the rejection and of the appeal procedures.

2.7. It is the applicant’s responsibility to prove that they meet all contractual conditions for approval of the Account, including proof of legal registration, authorization, and operation in accordance with applicable Romanian law. The Company has the right to request any additional information or documents deemed relevant or useful to verify compliance, and the applicant is obliged to submit them as requested.

2.8. Provided that the registration process is successfully completed, the Partner/User will have the right to use the Account free of charge, as long as they comply with all contractual and legal obligations.

2.9. Either Party may request the closure of the Account at any time. Account closure does not cancel or affect any outstanding obligations existing at that time.

2.10. The Partner/User must immediately notify the Company if the username and/or password is lost or becomes accessible to third parties, regardless of the method. Upon receiving such notice, the Company will issue new login credentials as soon as possible, but no later than two (2) working days.

3. OBLIGATIONS OF USERS / PARTNERS

3.1. The User/Partner agrees:

3.1.1. to provide current, accurate, and complete data, information, and documents in the form and by the deadline specified by the Company—both when requesting Account registration (if applicable) and throughout the contractual relationship;

3.1.2. to immediately update—no later than one (1) business day—any information recorded in the Account whenever changes occur;

3.1.3. to use the online Platform without disrupting or impairing its proper functioning;

3.1.4. to use the online Platform in accordance with the Agreement and applicable law;

3.1.5. to use the online Platform without disturbing the peaceful and proper use of it by the Company or other Users/Partners;

3.1.6. to protect and refrain from violating, by any means, the copyrights and/or any other intellectual/industrial property rights (including trademarks, patents, etc.) of the Company, other Users/Partners, or third parties;

3.1.7. to refrain from publishing/uploading/displaying/distributing or otherwise making available on the Platform any Content that is prohibited by law, including, but not limited to, merchant/product/service/price/offer information, comments, photos, videos, etc., that may infringe upon the rights and freedoms of individuals or entities, or that is illegal in any way;

3.1.8. to refrain from any action aimed at diverting/unauthorized or unlawful use of information or data belonging to the Company, other Users/Partners, or third parties, or that would affect the operational and technical functionality of the Platform;

3.1.9. to refrain from posting on the Platform any software, information, or documents (other than those expressly requested or authorized by the Company), or from posting links to other websites;

3.1.10. to refrain from uploading viruses, corrupted files, or other programs/applications that may negatively affect the functioning of the Platform;

3.1.11. to refrain from unauthorized extraction/collection/recording of information by automated means, including personal data;

3.1.12. to refrain from any action that would place an unreasonable or disproportionately large load on the Platform, network, and/or infrastructure of the Company;

3.1.13. to refrain from attempting to decipher, decompile, destroy, or modify the software underlying the Platform or the Services;

3.1.14. to refrain from any activity or action that could compromise the security of the Platform, network, and/or Company infrastructure;

3.1.15. to refrain from any inappropriate, illegal, or dangerous activity that could in any way endanger life, safety, health, dignity, or image of individuals, the safety of property, commercial activity, or the public image of the Company, Users, Partners, or third parties;

3.1.16. to pay all amounts owed to the Company, when applicable, under the amounts, deadlines, and conditions set forth in these Terms, the Promotion and Intermediation Contract, and/or applicable legislation;

3.1.17. to fully compensate for any damages caused to the Company, other Users/Partners, or third parties, regardless of amount, nature, or legal basis, arising from or related to the violation of applicable laws, these GTC, and/or the Promotion and Intermediation Contract, as applicable.

3.2. Users and/or Partners are liable for any prohibited actions or omissions committed by themselves and/or by persons or assets for which they are legally responsible. They agree to compensate the Company and/or other Users/Partners and/or any entitled third parties for any resulting damages.

3.3. If the User/Partner breaches any of their obligations under these GTC and/or the Promotion and Intermediation Contract, the Company reserves the right, at its sole discretion, to:

  • immediately terminate the Promotion and Intermediation Contract without court involvement or additional formalities,
  • suspend or restrict access to the Account until full compliance is restored,
  • take any other action in accordance with these Terms and applicable laws.

4. LIMITATION OF COMPANY LIABILITY

4.1. The Company undertakes to make all reasonable efforts to ensure that access to the Platform and the availability of the Services is continuous and error-free. However, due to the nature and specifics of the Internet, the Company cannot guarantee this. Additionally, access to the Platform and/or Services may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new features or services.

4.2. To the extent permitted by law, the Company shall not be held liable to Users/Partners or any other persons for any loss or damage, including loss of data, opportunities, reputation, profits, or revenue, in connection with accessing/visiting/using the Platform and/or Services in any manner or for any purpose.

4.3. For the avoidance of doubt, the Company and the Users or Partners are independent parties and act independently. No coordination/subordination, affiliation, or agency relationship exists between them, and none is liable for the actions/omissions of the other.

4.4. The Company is not responsible for Content published/displayed by Users and/or Partners (natural or legal persons) on the online Platform, except where the Company has been duly notified under applicable law and in accordance with the Notice and Takedown Policy about the illegality of the reported content and has failed to take appropriate action within a reasonable period.

4.5. The Company acts solely as a provider of price comparison, promotion, and intermediation services between Partners and potential customers interested in purchasing the products/services offered for sale, when and if applicable.

4.6. The Company is not the representative, agent, commissionaire, or otherwise empowered or mandated proxy of the Users or Partners, and does not act on their behalf or in their name in their relations with each other and/or third parties. The Company assumes no obligations and holds no liability for their actions or omissions. It is not authorized to act or enter into agreements on their behalf, unless expressly and explicitly agreed otherwise by the Parties, in which case appropriate public notice will be made.

4.7. The Company does not guarantee that:

  • the Services will always and continuously meet the personal and subjective expectations of Users/Partners, as they are designed to meet general needs;
  • access to the Platform and provision of Services will be uninterrupted, timely, or flawless, even if reasonable efforts are made;
  • all errors or defects in the Platform and its service delivery system will be immediately corrected, even if reasonable efforts are made;
  • access to the Platform and/or Services will be available at all times;
  • the Platform does not and cannot contain viruses or other harmful components, even if reasonable efforts are made to prevent this.

5. PUBLISHING/DISPLAYING OFFERS AND LIABILITY FOR THEIR ACCURACY

5.1. Offers may be published and displayed:

(i) by the Company, using its own means, based on Promotion and Intermediation Contracts concluded with Partners, under which the Parties also agree on the Price;

(ii) directly by the Partners, using their own means and independently of the actions/inactions of the Company, based on Promotion and Intermediation Contracts, in which case the Partners bear full responsibility for the Content they publish/upload;

(iii) directly by Users, using their own means and independently of the actions/inactions of the Company, in which case the Users bear full responsibility for the Content they publish/upload;

(iv) by the Company, using its own means and independently of having any contractual relationship with merchants conducting promotional/discount campaigns, in which case the Company is responsible for the accuracy and truthfulness of the published/displayed offers.

5.2. The Company does not sell or provide, in whole or in part, directly or indirectly, for a fee or free of charge, the products and/or services advertised on the online Platform. The Company is not responsible and assumes no liability for the stock availability, quality, or quantity of the products/services offered, for the truthfulness and accuracy of the published/displayed offers, or for whether Partners or third parties comply with the terms and conditions set by themselves for the initiation and running of promotional/discount campaigns.

5.3. Offers displayed/published on the Platform are subject to the terms, deadlines, and conditions set, communicated, and implemented by the Partners or third parties to whom such offers belong, and for which those parties bear full and exclusive responsibility.

5.4. Access to the websites/online platforms/online or physical stores of the Partners and their use is governed by the terms and conditions set, communicated, and implemented by those Partners, who are solely responsible for their enforcement.

5.5. The legal or natural persons identified/described as the authors of the offers published/displayed on the Platform are exclusively responsible for meeting the legal, quantitative, and qualitative conditions for selling and making available the advertised products/services, including those related to consumer rights protection.

5.6. If any person believes that a published offer on the Platform infringes on their rights, they are kindly asked to contact the respective Partner(s)/provider(s) directly to resolve any disputes.

6. PAYMENTS

6.1. Users do not owe any payment or other consideration to the Company for accessing, visiting, or using the Platform, unless accessing certain Services requires it and the Parties expressly agree to conclude a Promotion and Intermediation Contract.

6.2. In case a Promotion and Intermediation Contract is concluded, the Partner will owe and pay the agreed Price, in accordance with the Company’s commercial policies and the Parties’ agreement.

6.3. Under no circumstances is the Company liable for the way payments are processed by banks, payment processors, card issuers, or similar entities.

6.4. The payment date for any amount owed to the Company, for any reason, will be considered the date on which the respective amount is actually credited to the Company’s bank account in full.

7. INTELLECTUAL PROPERTY RIGHTS

7.1. The online Platform—including its software, code, algorithms, databases, text, design, and all exclusive copyrights, database rights, and other intellectual property rights—belongs to the Company, unless mandatory legal provisions or contracts concluded with Partners or other parties provide otherwise.

7.2. Users and Partners are not allowed to copy, extract, and/or use, in whole or in part, the Content without the Company's prior written and express consent. In particular, the use of data mining tools, robots, or similar data collection and extraction tools to extract (once or repeatedly) any part of the Content without the Company’s express written consent is prohibited. Likewise, creating and/or publishing one’s own database that reproduces substantial parts of the Platform or any other Service (such as price and product lists) without the Company’s express written approval is prohibited.

7.3. The Company grants Users and Partners a non-exclusive, non-transferable right to access and use the Platform solely for their own purposes and only to the extent necessary to access and browse the Platform or to benefit from the Services, in accordance with the law, these GTC, and the Promotion and Intermediation Contract, if applicable. Any other use of the Platform or Content, in whole or in part, is only permitted with the Company’s prior express written consent.

7.4. Users and Partners shall be considered the owners of all information and content they provide while using the Platform and their Account, except for elements belonging to the Company by law, these GTC, or the Promotion and Intermediation Contract.

7.5. Users and Partners grant the Company, free of charge, a non-exclusive, transferable right to use, copy, transfer, and process the information and content they provide, for the purposes outlined in these GTC and the Promotion and Intermediation Contract (if and when such a contract is concluded), worldwide, without the need for consent, notification, or payment of any kind to the Users, Partners, or any third party, provided that applicable legal provisions are observed.

7.6. All rights not expressly granted by these GTC and/or the Promotion and Intermediation Contract are reserved and retained by the Company or its licensors, suppliers, publishers, rights holders, or other content providers. No Service or part of the Platform may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the Company’s express written consent.

8. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

8.1. Users may post reviews, comments, and other forms of Content—including messages, suggestions, questions, or other information—provided that the Content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing intellectual property rights, affecting free competition, violating any other rights and freedoms, endangering life, health, or safety, or otherwise harmful to third parties or inappropriate. The Content must not contain software viruses, political messages, commercial solicitations, mass messaging, or any form of “spam.”

8.2. Users are prohibited from using false email addresses, impersonating any person or entity, or otherwise misleading the Company, Users, or Partners in any way.

8.3. The Company reserves the right to remove or edit any Content that violates the law and/or these GTC, with notification of the affected individuals.

8.4. Users understand, declare, and guarantee that they own or otherwise control all rights to the Content they post on the Platform and that, at the time the Content is posted:

(i) the content and materials are accurate;
 (ii) the use of such content and materials does not violate any legal provisions, the GTC, or the Company’s policies, and will not cause harm to any person or entity (including that the Content is not defamatory and does not affect the life, safety, health, or personal integrity of minors).

8.5. Users understand and agree to fully compensate the Company for any damages suffered or caused in connection with claims made by third parties against the Company arising from or related to the Content and materials they provide.

9. NOTIFICATIONS AND COMMUNICATIONS

9.1. Unless otherwise agreed, the Company will send all communications—including notifications and informational materials—to the email address provided by the User/Partner for correspondence.

9.2. Unless otherwise agreed, the User/Partner will send all notifications and requests to UZINA DE NET INTERACTIVE S.R.L.:

  • by registered mail, with declared value and acknowledgment of receipt, to the address:
     Bucharest, Sector 1, Bulevardul Nicolae Bălcescu no. 17A, 2nd floor, Office 2C;
  • by email, for notices regarding illegal content:
     hello@bucuresti.ro;
  • by email, for data processing and personal data protection matters:
     hello@bucuresti.ro;
  • by email, for requests related to the Promotion and Intermediation Contract and contractual relations with Partners:
     hello@bucuresti.ro;
  • by email, for any other information requests, complaints, or suggestions:
     hello@bucuresti.ro.

9.3. Communications sent by post or courier will be considered received on the date specified by the postal/courier service provider as the date of delivery to the recipient or, if the recipient was unavailable or refused the delivery, the date of notification.

9.4. Communications sent by email will be considered received at 09:00 AM on the first working day following the date they were sent, unless otherwise required by mandatory legal provisions.

9.5. The Company shall not be held liable if the User/Partner does not receive communications—including notifications and informational materials—on time or at all due to internet connection failures, network issues, email service providers, messages ending up in the spam folder, or due to incorrect contact details provided by the User/Partner.

10. MARKETING AND INFORMATION CAMPAIGNS

10.1. The Company has the right to organize marketing campaigns, communicate information about special offers, and implement recommendation and promotion systems using electronic communication means, including through the online Platform (see the Guide on the Recommendation and Promotion System available on the Platform).

10.2. As part of the Services, reduceri.ro may recommend/promote products and services, including by publishing/displaying advertisements, offers, etc., which may be considered of interest to Users based on their preferences.

10.3. The personal data of Users and/or representatives of Partners may be processed for marketing purposes in accordance with the Privacy Policy published on the Platform, which forms an integral part of these GTC.

11. PERSONAL DATA PROTECTION

11.1. The Company will process the personal data of Users and, where applicable, of Partners’ representatives, in its capacity as data controller.

11.2. Information regarding the processing of personal data is available in the Privacy Policy, as published on the online Platform, which forms an integral part of these Terms and Conditions.

11.3. Without prejudice to or limiting the Privacy Policy, Users and Partners declare that, by requesting Account registration, they expressly agree that their personal data may be provided by UZINA DE NET INTERACTIVE S.R.L. to:

11.3.1. third parties with whom the Company has or may have legal relations—such as: lawyers, accountants, courts of law, bailiffs, debt collection agencies, etc.—under the conditions provided by applicable law, in the cases and within the limits established by law;

11.3.2. other third parties, such as: central and local public authorities (e.g., Bucharest City Hall, sector town halls, local administrations, directorates, and public services under their authority), national and local police services, courts of law, etc., at their request or on the Company’s initiative, if there are reasonable suspicions of violations of relevant legislation.

12. AMENDMENT / ASSIGNMENT / TERMINATION OF THE CONTRACT

12.1. The Terms and Conditions may be unilaterally modified by UZINA DE NET INTERACTIVE S.R.L., in accordance with the Romanian Civil Code and any other applicable legal provisions.

12.2. Unless legal provisions state otherwise, any amendments will take effect on the date the updated version is published on the online Platform.

12.3. The valid version of the Contract, including the Terms and Conditions, will always be published and available on the online Platform.

12.4. The Company has the right to assign/transfer, in whole or in part, the Contract and/or the Promotion and Intermediation Contract (if applicable), as well as all or part of the contractual rights and obligations, without needing prior consent or approval from Users or Partners—unless otherwise required by applicable law.

12.5. Users and/or Partners may not assign, transfer, or cede, in whole or in part, the Contract and/or the Promotion and Intermediation Contract, or any of their contractual rights and obligations, by any means or for any reason, without the Company’s prior written consent. Any such act carried out in violation of this clause will be deemed null and void.

12.6. Partners, and Users where applicable, agree that UZINA DE NET INTERACTIVE S.R.L. may undertake any legal procedures necessary to recover outstanding debts, including assigning such debts to specialized agencies, without requiring prior or subsequent approval from the Partners/Users. Any additional costs incurred by the Company in connection with debt recovery procedures shall be borne by the respective Partners/Users.

12.7. The Terms and Conditions, as well as the Promotion and Intermediation Contract (if and when concluded), once accepted by the User or Partner in the manner described therein, are legally valid and binding between the Parties and have the same legal effect as a handwritten signed paper document.

12.8. The Terms and Conditions and the Promotion and Intermediation Contract shall be interpreted and enforced in accordance with Romanian law and are governed by it.

12.9. If any provision of the Terms and Conditions and/or Promotion and Intermediation Contract is found to be null or unenforceable under Romanian law, such provision will not affect the validity of the remaining provisions.

13. DISPUTE RESOLUTION

13.1. Without prejudice to the right of access to justice, the Parties shall first attempt to resolve any dispute, disagreement, or claim arising from or related to the conclusion, execution, breach, and/or termination of the Terms and Conditions and/or the Promotion and Intermediation Contract (if and when concluded) through negotiation.
If the Parties do not reach an agreement within twenty (20) calendar days and do not agree to extend negotiations, either Party may file a lawsuit with the competent court, in accordance with the provisions of the Romanian Civil Procedure Code.

13.2. Additionally, interested persons may consider alternative dispute resolution methods, including those made available by: