Getting a passport appointment can seem complicated, especially during busy periods when demand is high. In practice, the process is quick if you know the right steps, what documents you need, and where to check the latest availability. Below, you’ll find a step-by-step guide and practical tips for securing an appointment as soon as possible, along with updated useful links.

1. First things first: which platform to use for booking

For passports issued in Romania, appointments are made through the official platform of the Ministry of Internal Affairs dedicated to passport services. On this platform, you can choose the county/sector, the type of service (regular electronic passport, temporary passport, etc.), and the available date and time. Always check the official platform for announcements, updates, or temporary service interruptions.

On the website of the General Directorate of Passports, you’ll find official explanations about the procedure, types of passports, processing times, and frequently asked questions — useful material to ensure your documents are correctly prepared before booking an appointment.

2. Documents and conditions (check updates before your visit)

Before making the appointment, check the official list of required documents: a valid ID card, proof of payment for the passport fee (if applicable), the previous passport (if you have one), and for minors, additional documents (birth certificate, consent from both parents, etc.). The official lists are updated periodically; consult the dedicated documents page for the most accurate details.

If a fee is required, find out which payment methods are accepted (online payment, at the counter, through partner platforms) and keep the payment proof to present at the office. Also, check the specific instructions for the type of passport you’re requesting (for example, the temporary passport has different procedures).

3. Step-by-step process to get your appointment quickly

• Create or log into your account on the appointment platform (epasapoarte / hub.mai.gov.ro). When creating your account, use accurate information; you’ll receive confirmation by email.
• Select the county – choose “Bucharest” – and then the desired service (application for regular electronic passport, for adults or minors). Choose the location and check the available time slots.
• Pick an available date and time, fill in the required information, and confirm your booking. Print or save the confirmation email; you’ll need it at the office. If you accidentally delete the email, the platform provides data recovery procedures.

4. Practical tips to get a fast appointment

• Check the platform frequently for new or canceled slots: during low-traffic hours (for example, early in the morning), new spots often become available. Use multiple devices (phone + laptop) and different browsers to check availability faster.
• Use third-party monitoring tools or sites that display available slots only as a reference — always confirm your booking on the official portal. Some aggregator sites show cancellations or urgent slots in real time.
• If you need a passport urgently (for example, for an imminent trip), find out about the possibility of obtaining a temporary passport and what additional documents are required. In some cases, expedited services are available, but the conditions are strict — check the official page before proceeding.

5. On the day of your appointment: what to bring

Bring all your original documents, proof of payment (if required), and the appointment confirmation. At the counter, your documents will be checked, fingerprints may be taken (for electronic passports), and your photo will be captured — most offices take the photo on-site, though some may accept a pre-taken one if it meets the official requirements. However, it’s safest to have the photo taken there. After submission, you’ll receive a request number that you can use to check your status online.

After submission, regularly check the processing status on the official portal — many requests can be tracked online using your request number or personal ID (CNP). Passport collection is done according to the instructions received; some offices require a separate appointment for collection.

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6. Where to go in Bucharest and working hours

The Public Community Service for Passports Bucharest operates several offices/counters; working hours and addresses may vary depending on the sector and on temporary service points (shopping malls, administrative centers). Check the contact details and current schedule on the prefecture’s or local service’s official website to avoid going to the wrong location.

Useful information

Getting a quick appointment depends more on organization and attention than luck: check the official website regularly, prepare your documents in advance, monitor canceled slots, and use all available channels (official account + optional availability trackers).

Official sources to consult in advance

• Passport appointment platform (hub.mai.gov.ro / ePașapoarte) – the official booking portal
• General Directorate of Passports – official information, required documents, and FAQs
• Bucharest Public Community Service for Passports (prefecture/local service) – addresses and opening hours
• Practical guides and information pages – official or verified articles on passport procedures
• Websites showing available slots or cancellation monitors – optional tools for faster booking