KFC Mega Mall is located in the food court area of Mega Mall, at Bulevardul Pierre de Coubertin no. 3–5, in Sector 2, Bucharest. The restaurant operates daily from 10:00 AM to 10:00 PM, offering both dine-in, takeaway, and delivery options.

It features modern facilities, including contactless ordering kiosks and digital panels displaying order status, ensuring an efficient customer experience. The menu includes KFC's classic offerings — crispy chicken, wraps, and combo meals — maintaining the brand's familiar taste.

Being situated in a mall with a constant flow of visitors, KFC Mega Mall is often crowded, especially on weekends and during peak hours. However, the staff is well-trained to handle orders efficiently, keeping waiting times to a minimum.