KFC București Mall is located on the second floor of București Mall – Vitan, at Calea Vitan no. 55–59, in Sector 3, Bucharest. The restaurant operates daily from 10:00 AM to 11:00 PM, offering both dine-in and takeaway options.

It features modern facilities, including contactless ordering kiosks and digital panels displaying order status, ensuring an efficient customer experience. The menu includes KFC's classic offerings — crispy chicken, wraps, and combo meals — maintaining the brand's familiar taste.

Being situated in a mall with a constant flow of visitors, KFC București Mall is often crowded, especially on weekends and during peak hours. However, the staff is well-trained to handle orders efficiently, keeping waiting times to a minimum.